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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / AX 2012 R3 Data Import...
Microsoft Dynamics AX (Archived)

AX 2012 R3 Data Import Export Frameowork Service Crash

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Posted on by Community Member

Hi

I am having a very stange issue while using the Microsoft Dynamics AX 2012 R3 Data Import Export Framework. Here is the description of issue.

Environment Details.

I have seprate AOS and database server where I have installed the Microsoft Dynamics AX 2012 R3 Import/Export framework service on database server as its running the SQL 2012 Integration service and instaled the Microsoft Dynamics AX 2012 R3 Import/Export AOS component on AOS server. I hgave followed the all steps mentioned in the technet & configured the Data Import/Export paramaters and its validates the data successfully.

Problem

When I tried to import the customer with one of the demo files shipped with framework and tried to click on either preview of source file or click on get data into staging then following error occurred in AX and I noticed its because Data Import/Export Framework Service  got crashed.

Error in AX

System.ServiceModel.CommunicationException: An error occurred while receiving the HTTP response to http://AS-AX:7000/DMFService/DMFServiceHelper.svc. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down). See server logs for more details. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   --- End of inner exception stack trace ---

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

   --- End of inner exception stack trace ---

   at System.Net.HttpWebRequest.GetResponse()

   at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)

   --- End of inner exception stack trace ---

 

Server stack trace:

   at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)

   at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)

   at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)

   at System.ServiceModel.Channels.ClientReliableChannelBinder`1.RequestClientReliableChannelBinder`1.OnRequest(TRequestChannel channel, Message message, TimeSpan timeout, MaskingMode maskingMode)

   at System.ServiceModel.Channels.ClientReliableChannelBinder`1.Request(Message message, TimeSpan timeout, MaskingMode maskingMode)

   at System.ServiceModel.Security.SecuritySessionClientSettings`1.SecurityRequestSessionChannel.Request(Message message, TimeSpan timeout)

   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

 

Exception rethrown at [0]:

   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

   at Microsoft.Dynamics.AX.Framework.Tools.DMF.ServiceProxy.DMFServiceReference.ServiceContract.ShowPreview(DMFEntity entity)

   at Microsoft.Dynamics.AX.Framework.Tools.DMF.ServiceProxy.DmfEntityProxy.DoWork[T](Func`1 work)

Event Viewer Log of server running Data ImportExport Service

First Message Log

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2014-08-26T11:12:36.000000000Z" />

  <EventRecordID>1381433</EventRecordID>

  <Channel>Application</Channel>

  <Computer>AS-VS222.XXX.com</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Microsoft.Dynamics.AX.Framework.Tools.DMF.SSISHelperService.exe</Data>

  <Data>6.3.164.0</Data>

  <Data>533f693e</Data>

  <Data>KERNELBASE.dll</Data>

  <Data>6.2.9200.16864</Data>

  <Data>531d34d8</Data>

  <Data>00000001</Data>

  <Data>0000000000047b8c</Data>

  <Data>638</Data>

  <Data>01cfc110f6c93c33</Data>

  <Data>C:\Program Files\Microsoft Dynamics AX\60\DataImportExportFramework\Microsoft.Dynamics.AX.Framework.Tools.DMF.SSISHelperService.exe</Data>

  <Data>C:\windows\system32\KERNELBASE.dll</Data>

  <Data>e1f75d3f-2d11-11e4-9425-005056a35836</Data>

  <Data />

  <Data />

  </EventData>

  </Event>

Second Message Log

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name=".NET Runtime" />

  <EventID Qualifiers="0">1026</EventID>

  <Level>2</Level>

  <Task>0</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2014-08-26T11:12:36.000000000Z" />

  <EventRecordID>1381432</EventRecordID>

  <Channel>Application</Channel>

  <Computer>AS-AX:222.xxx.com</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Application: Microsoft.Dynamics.AX.Framework.Tools.DMF.SSISHelperService.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code 1, exception address 000007F992D37B8C Stack:</Data>

  </EventData>

  </Event>

Thanks in advance/

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I have the same question (0)
  • Suggested answer
    Umesh Pandit Profile Picture
    Umesh Pandit 9,315 User Group Leader on at

    Hi Surender,

    Please check this Technet post.

    technet.microsoft.com/.../jj225595.aspx

  • Community Member Profile Picture
    Community Member on at

    Hi Umesh

    Thanks for your eye on this.

    What exactly to check there , I mentioned in my post that I have installed the framework as per the steps mentioned in the installation guide on technet. it would be great if you can be precise what to look there

    Thanks

  • Jonathan Halland Profile Picture
    Jonathan Halland 11,310 on at

    Are you running SQL 2012 SP2?

  • Suggested answer
    Jonathan Halland Profile Picture
    Jonathan Halland 11,310 on at

    We experienced this exact issue with DMF / DIXF and were advised through a call to Microsoft to uninstall SP2 as it wasnt officially supported yet. This resolved our issue

  • Community Member Profile Picture
    Community Member on at

    Hey Jonathan

    Thanks for the response. Can you be precise about the SP2  ? Is it the SP2 installed for .Net Framework, SQL or Windows where DMF Framework service installed .

    Regards

    Surender Singh

  • Verified answer
    Jonathan Halland Profile Picture
    Jonathan Halland 11,310 on at

    Hi Surender.

    As per my original post, SQL server 2012 with SP2.

  • Community Member Profile Picture
    Community Member on at

    Hey Jonathan

    Thanks for your resolution this works, after removing of SP2 SQL server the service did not crash and I can import/export data. Thank you so much for providing a valuable advice to me.

    I just noticed that you helped me earlier in one of AX 2009 workflow issue through your website workflowax.wordpress.com

    Regards

    Surender Singh

  • Community Member Profile Picture
    Community Member on at

    Deinstallation of SP2 worked for us too :-)

  • ThomasWilke Profile Picture
    ThomasWilke 766 on at

    Are there any news about the support of SQL Server 2012 SP2?  

  • Suggested answer
    Jonathan Halland Profile Picture
    Jonathan Halland 11,310 on at

    Hi Thomas

    Have a look at this announcement:

    blogs.technet.com/.../announcing-support-for-sql-server-sharepoint-and-office-2013-service-packs-as-well-as-visual-studio-team-foundation-server-and-visual-studio-online.aspx

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