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Suggested answer

Multiple customer transactions in one voucher

Posted on by 90

Hello

I would like to have more than 1 transaction in a voucher:

pastedimage1621445195262v2.png

so i set this parameter:

pastedimage1621445009322v1.png

But i still cant validate my journal... Do you know why ? I have this warning: There can only be one customer transaction per voucher

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Multiple customer transactions in one voucher

    Hi Pierre,

    Many thanks for the update.

    Yet, why are you using a GL journal and not a free text invoice for posting the transactions?

    You could post those invoices on a monthly basis e.g. by making use of the recurring free text invoice feature.

    In case you don't need to send out the invoice document you can still use the free text invoice form for making the postings only.

    Would that be an alternative option?

    Best regards,

    Ludwig

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,721 on at
    RE: Multiple customer transactions in one voucher

    Hi Pierre Willocquet,

    Have you checked what suggested by Mauricio Saldaña?

    You may have activated this new setup after creating this journal due to which still system is validating the old setup when that check box was not enabled.

    You can try by deleting the existing journal and then re-create with same detail and see if this time you are able to move forward on this.

    Regards,
    Sourav

  • RE: Multiple customer transactions in one voucher

    Ludwig, I am working for a school and we are invoicing students several payments for a single invoice. For exemple : business school is 7 000euros per year separated in 7 payments with 7 different due dates (1000 in june, 1000 in july etc....). basically this is what we have :

    1000 € 411000

    1000 € 411000

    1000 € 411000

    1000 € 411000

    1000 € 411000

    1000 € 411000

    1000 € 411000

    7000 € 706000

    So i would like for one voucher to have those 8 transactions. Am I clearer ?

    Thank you for your response.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Multiple customer transactions in one voucher

    Hello Pierre,

    Why would you want to have the same customer account in a single voucher but separated in two different lines?

    I can see that you have two invoice numbers listed in the screenprint above.

    Why do you have to post them in the same voucher?

    I would expect that each invoice has a separate voucher number assigned.

    Would be great if you could elaborate.

    Many thanks,

    Ludwig

  • Suggested answer
    RE: Multiple customer transactions in one voucher

    Hi Pierre,

    I guess you created the journal before activating the parameter, if so, you have to delete the journal and create it again.

    The issue is that the journal is still validating with the previous setup.

  • Suggested answer
    A.Prasanna Profile Picture
    A.Prasanna 8,161 on at
    RE: Multiple customer transactions in one voucher

    Refer to this : blog.armaninollp.com/.../

    & docs.microsoft.com/.../one-voucher

    Hope this will help.

    Regards,

    AP

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