287
We have data and configuration set up in a HR sandbox ready for go-live. After deploying a production instance, the data/config has not been transferred. From this: https://docs.microsoft.com/en-us/dynamics365/human-resources/hr-admin-go-live-prepare it seems the process is to use the data mangement in sandbox to export, then import to production.
(from FAQ)
Is that correct, or there is another (better) way?
Hi Simon,
The best practice would be using the production environment as golden configuration environment; not the sandbox. Then before the go-live, you can first perform a database refresh from production to UAT for testing.
When this is all OK, you can go live. The data package import in production is intended to import data which was not part of the configuration. E.g. employees or open leave balances.
The best practice to use the production as golden config was also mentioned in the documentation you shared yourself. Now you have to check if there are data entities available to move all configuration from your sandbox to production, manually configure the production environment or a hybrid approach. I would recommend to do another UAT test again like outlined in the documentation to ensure the production is setup correctly.
Hi Simon,
My advice is to contact Microsoft support for this.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,214
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (