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when closing the month i realised my Sub Ledger Balance on a Debtor Control account did not match to the GL. i did a reconciliation on account; Opening balance + invoices in the month - payments = closing balance. but the GL showed less the amount that supposed to be showing on SL.
i can go into detail. but i need assistance before i classify this as is a System error.
Hello Sophie,
Without any detail on the issues, i don't have a lot to provide. What i can provide is the information on how to Reconcile your Sub Module to your General Ledger and determine what transactions is wrong.
Please see the articles below.
If you can provide more details, i can provide more specific information.
I hope this helps!
Thank you!
Brandon Jarrett | Microsoft Support Engineer.
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