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Customer experience | Sales, Customer Insights,...
Suggested Answer

Microsoft.Dynamics.Sales.Plugins error after upgrade

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Posted on by 485

Dear my friends 

i had on-premise dynamics crm v9.0 version 9.0.6 

i update it to 9.0.14 

after update complete , when i want to save my lead it shows me the following error

Assembly content(Microsoft.Dynamics.Sales.Plugins, Version=9.0.1.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) does not match the expected assembly identity (Microsoft.Dynamics.Sales.Plugins, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35).</Message>

the complete log file is attached . 

i copy the older version of this file to the folder and it seems the error solved . but i need to solve it in a right way

5808.ErrorDetails_2800_1_2900_.txt

I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    This is Microsoft's assembly and if you want to solve it in a right way you should get in touch with Microsoft and open a ticket to get support.

  • Suggested answer
    CU02122005-1 Profile Picture
    4 on at

    Make sure that you update the database in Deployment Manager. I had the same issue and discovered my database was back 2 levels. Once I updated in Deployment the error was gone.

  • Thierry YS Profile Picture
    20 on at

    Hello, we are having the same error, how exactly do you update the database in Deployment Manager?

  • Thierry YS Profile Picture
    20 on at

    Ok, I found that after applying the Patch, you need to go to Deployment Manager and for each organization listed, there is a column "Update" with values Not Available or Available.  

    308758.Capture.PNG

    8154.pastedimage1586765601418v1.png

    you need to update each organization database to make it in line with the binaries that you install in the server.

  • Thomas Bergmair Profile Picture
    35 on at

    still the same in 9.0.15

  • Yasmin  Profile Picture
    5 on at

    i got the same issue. any solution, please?

  • Thierry YS Profile Picture
    20 on at

    See my answer above 13 April.. you need to go to Deployment Manager and for each organization listed, there is a column "Update" with values Not Available or Available.  Select for where update is "Available" to update it. because once you update with the patch you need to explicitly update each organization that are present to align with the updated binaries.

  • Community Member Profile Picture
    on at

    This does not solve the problem in my case. All imported 8.2 Organizations in my 9.0.15.9 Environment are updated in deployment manager (Version 9.0.15.9, Update: not available) and having all the same issue as described here. Only newly created Organizations don't have this issue. In PluginAssemblyBase Table all Organizations, the working ones and the ones having the issue, have the same records.

  • Fouad Kada Profile Picture
    45 on at

    Hi, 

    Is there an update on this? I updated the organization, did an IIS reset but I still get the same error. Can someone help me out?

    Kind regards,

    Fouad 

  • cmillerlce Profile Picture
    147 on at

    Thanks for the tip of restoring the previous v9.0.0.0 of that Microsoft.Dynamics.Sales.Plugins.dll.  That gets me past the error preventing Opportunity forms from opening for now.  Hopefully, Microsoft will chime in with a better fix.  This happened to me this weekend after updating to 9.0.17.8

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