Hello,
Hope someone can help me on this matter.
One of our users mistakenly clicked the 'Deselect all cleared' option in the already reconciled bank statement when he wanted to cancel the bank statement.
Once he clicked the 'Deselect all cleared' button in the 'Account reconciliation (Reconciled)' menu, all the reconciled transactions have been disappeared from the reconciled menu.
In the bank transactions list, the above-uncleared transaction appeared as follows.
Reconciled - Yes
Cleared date - empty
He has canceled this bank statement through the 'Cancel bank statement menu, but since the reconciled transactions have already been uncleared from the statement, the cancellation option did not apply to the transactions properly.
Now the user wants to cancel this transaction and re-do the bank reconciliation correctly.
But since this transaction is not showing in the bank statement anymore, can someone suggest you a method to change this reconciled transaction to an unreconciled transaction?
Thank you!
