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Service | Customer Service, Contact Center, Fie...
Answered

subgrid section is not showing in RibbonWorkbench

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Posted on by 485

Hi there,

Has anyone seen the following behaviour before? I am using the latest RibbonWorkbench2016 version 3.1.177.1. 

The Subgrid section is missing for some custom entities but fine in others. 

The solution contains the entity with full assets. Dynamics CRM Online: 2019 release wave 2 enabled. Server version: 9.1.0000.14130. Client version: 1.4.203-2002.2

pastedimage1583382724413v1.png

Any idea how to get it shown?

I have the same question (0)
  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    Try using RWB within XRM Toolbox. Its working fine for me. RWB version is 3.1.235.1.9 which seems to be higher than what you have.

    rb.png

    Hope this helps.

  • HenriL Profile Picture
    485 on at

    Same results. I actually used XrmToolbox first, then went to managed solution. Yours probably just work like other entities we have.

    pastedimage1583384570777v1.png

  • Verified answer
    HenriL Profile Picture
    485 on at

    Found what seems to be a bug with RWB, that the subgrid section is not displayed when the entity name starts with 'form', for example, cmp_form, aaa_form, dxc_formation.

    It works for others, such as dxc_forreason, dxc_fromparty.

    Anyone else able to spare 15-20 minutes to re-test my test results?

    aaa_form

    aaa_5F00_form.PNG

    cmp_form

    cmp_5F00_form.PNG

    dxc_formation

    dxc_5F00_formation.PNG

    dxc_forreason

    dxc_5F00_forreason.PNG

    dxc_fromparty

    dxc_5F00_fromparty.PNG

    Edit: I have already submitted a support request with Develop1.

  • HenriL Profile Picture
    485 on at

    A colleague of mine found that the subgrid section was misplaced and can be found at the end of the Form section.

    Brief testing hiding some buttons in the subgrid for the entity seems to be working fine.

    pastedimage1583813744694v1.png

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