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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Teams calls in D365 sa...
Customer experience | Sales, Customer Insights,...
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Teams calls in D365 sales connect a phone call activity to a record of a custom table/entity

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Posted on by CL-08110146-0
Hi. I am integrating MS Teams to have calls from D365. So far it works well except that I cannot connect a phone call activity created after the call is completed to a record of a custom table/entity. I can do connect only to a Contact or an Account. Can we add custom entities?  
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Microsoft Dynamics CRM

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