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Hello,
We are trying to correct a posted sales invoice and are receiving the following error message - The General Posting Setup does not exist. Identification fields and values: Gen. Bus. Posting Group='GENERAL',Gen. Prod. Posting Group=''. The line on the invoice is a GL account line. How do we set up the right posting group to correct the transaction?
Thanks
I've read this thread several times and what I still don't understand is how it was possible for the system to post the original invoice. If either of the required posting groups were missing the system should have thrown an error when the original g/l account invoice line was posted??
Hello,
This error message is occurring because one of the following fields are blank in the setup:
1. On the Customer Card there is not a Gen. Bus. Posting Group specified.
2. On the Account(s) being used on the sales transaction, it does not have a Gen. Prod. Posting Group.
I was able to reproduce this same error message and even after I populated those 2 fields I still can't "correct" the sales invoice because it's looking back on the original Invoice's posting groups.
Product Defect 218359 has been entered and this will be resolved in a future update.
In the meantime, you will need to do a manual "correct" by entering a credit memo/adjustment reversing the effects of the sales invoice. Our apologies for this inconvenience.
Regards,
Jennifer Reinhardt
Please see our Dynamics 365 Financials Support Team Blog for helpful information:
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