web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Business Central forum

Purchase Return Order

(0) ShareShare
ReportReport
Posted on by 207

Hello! I am attempting to process a Purchase Return Order and I'm receiving an error that states Return-Order-Error.jpg.

I have correctly identified the Return Order Nos and Posted Return Shpt. Nos., but do not see any way to update the setup or the document for this information.

Categories:
I have the same question (0)
  • Community Member Profile Picture
    on at

    In Purchase & Payables Setup, there should be a Posted Shipment Return number series. However, this may not be the case. You would want to set this and start a new return as the header isn't populated until this setup field is set.

    Did you start your company from the "wizard?" I have found that using the wizard to start a company sets all the number series, at least for all the series I tried. I also find it easier to use the wizard and then wipe the chart of accounts, general posting setup, and specific posting setups than really try to start a "blank" company in D365FOB.

    If the field is not there at all, I can take a look at my setup and see if it is a version issue... but last time a field wasn't available in Purchase & Payables, it required a bug submission to get it fixed.

  • Verified answer
    Amanda Mayer Profile Picture
    207 on at

    Ian,

    As it turns out, I did it all correct except forgot to check the box on the No. Series for either Default or Manual Nos.... wah wah wah.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Business Central

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans