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Business Central forum

Purchase Return Order

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Posted on by 207

Hello! I am attempting to process a Purchase Return Order and I'm receiving an error that states Return-Order-Error.jpg.

I have correctly identified the Return Order Nos and Posted Return Shpt. Nos., but do not see any way to update the setup or the document for this information.

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  • Verified answer
    Amanda Mayer Profile Picture
    207 on at
    RE: Purchase Return Order

    Ian,

    As it turns out, I did it all correct except forgot to check the box on the No. Series for either Default or Manual Nos.... wah wah wah.

  • Community Member Profile Picture
    on at
    RE: Purchase Return Order

    In Purchase & Payables Setup, there should be a Posted Shipment Return number series. However, this may not be the case. You would want to set this and start a new return as the header isn't populated until this setup field is set.

    Did you start your company from the "wizard?" I have found that using the wizard to start a company sets all the number series, at least for all the series I tried. I also find it easier to use the wizard and then wipe the chart of accounts, general posting setup, and specific posting setups than really try to start a "blank" company in D365FOB.

    If the field is not there at all, I can take a look at my setup and see if it is a version issue... but last time a field wasn't available in Purchase & Payables, it required a bug submission to get it fixed.

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