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Hello,
Please let me know what would happen if I select 'Delete Cheque' instead of Payment reversal. I need to delete a batch of cheques so we can reissue the payment for those invoices.
Thank you,
Hi Shoaib,
Checks can be deleted only if in create status. Payment reversals can be used only after check has been printed.
What issues you are having and with what approach? Share more details please.
Hi Satish,
We generated the cheques in D365 and posted the file. The cheques were never printed.
I would like to know that if I delete the Cheque instead of payment reversal, will the invoice appear as OPEN again for me to reissue the payment.
Sohaib
Checks once generated / posted can't be deleted, so you have to use payment reversal. Are you able to delete checks after journal is posted?
Yes, D365 is giving me option to delete a Cheque once they are posted but I get this error "Cheques exist in the interval with status other than Created"
Payment reversal is only capable of reversing one Cheque at a time. Is there a way to reverse multiple cheques?
don't see an option for multiple payment reversal for AP, the reverse payment gets greyed out as soon as you select 2 checks. Also there is no option to enter criteria on the reversal to include more checks. Hopefully you are not using 'check reversal approval', else it will add more to it.
Also where you do see delete option? Would like to try that option in my non-production system. Please let us know. I understand there is check delete option on Checks form but if you try to delete checks, you will get message that check is not in created status. Only created checks can be deleted as far as i know.
Yes, we do have the 'Cheque reversal approval'.
I have highlighted the Delete Cheque button in the attached screenshot.
Thank you so much for your help and guidance
Thank you. If you try to use delete option, you will get message below for the checks that have already been used.
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