Skip to main content

Notifications

Service | Customer Service, Contact Center, Fie...
Answered

Unable to create Database

Posted on by 457

Hi experts,

Added the permission and waited over an hour before I attempted. Could not add a DB to the sandbox that was already created. Attempted to create a production instance with a DB and still received the same error

 

The error I get when trying to add database is the following

7367.pastedimage1600668164717v1.png

Any idea?

  • Suggested answer
    Yiming  Profile Picture
    Yiming on at
    RE: Unable to create Database

    Hi,

     

    1.If you have "Dynamics 365 Customer Service Enterprise" license, then make sure the app you are trying to enable is "Customer Service".

     

    2.Make sure there are more than 1GB available capacity in your tenant.

     

    3.Recommed to use PowerShell to create a new environment: https://docs.microsoft.com/en-us/powershell/module/microsoft.powerapps.administration.powershell/new-adminpowerappenvironment?view=pa-ps-latest

     

    If new environments still cannot be created, kindly raise a ticket to Microsoft Support, they will help check license details from the backend.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Complete!

🔔 Be sure to subscribe to the new forums you are interested in to stay up to date! 🔔

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,900 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,297 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans