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Customer experience | Sales, Customer Insights,...
Suggested Answer

Uninstall Project Service Automation

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Posted on by 15

Hello, I need help in uninstalling Dynamics 365 PSA.
I tried to delete/uninstall solutions and now I can't delete the main PSA solution because of dependency on few managed solutions.
Does anybody know how to do this uninstallation?

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  • Suggested answer
    SS-01100907-0 Profile Picture
    on at

    Hi,

    You should follow the below order to uninstall the PSA.

    • ProjectService_Anchor
    • ProjectService_AppModule
      ProjectService Patch
    • ProjectService
    • MicrosoftDynamicsScheduling - Note: If you are using Universal Resource Scheduling outside of PSA, for instance if they use Field Service, then you should NOT uninstall this solution.

    If you followed a different order and now facing dependency issues, you should open a case with Microsoft support to perform the cleanup from backend

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