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Customer experience | Sales, Customer Insights,...
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Global search shows different results

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Posted on by 115

Hi All

I am using online mscrm latest version 

Issue 1: when I search text in global search it shows me count of cases (7)....after click Case(7) it display 6 cases and count shows Cases(6)

Issue 2: We removed case title from quick find but still it's shows search results based on case title.

Please let me know if any one facing this type issue and resolution 

Thanks in advance......

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