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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Bc 365 App install int...
Small and medium business | Business Central, N...
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Bc 365 App install internal server error websocket closed

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Posted on by DomTruppi 31
Hi all,
 
it’s the first time I have a similar error while installing one App of mine from app source.
For other evironments all goes fine, but in this one, that is apparently not different than the others, I got this strange error in the attachment.
 
 
Please, has anybody an idea on what to do?
 
thank you in advance.
IMG_1358.png

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  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 25,390 Most Valuable Professional on at
  • DomTruppi Profile Picture
    DomTruppi 31 on at
    Unfortunately not, I tried the suggested solutions with no success.
    furthermore, I am the provider of the app on app source 😅
  • YUN ZHU Profile Picture
    YUN ZHU 95,763 Super User 2025 Season 2 on at
    Hi, I'm sorry I can't download your attachment, it would be better if you could add it to the content.
    If the installation fails only in this environment, it may be that the corresponding Country/Region is not supported. Or it may be a problem with Microsoft or the extension itself. You can try again after a while.
     
    Hope this helps.
    Thanks.
    ZHU
  • DomTruppi Profile Picture
    DomTruppi 31 on at
    Hi Yun,
     
    thank you for the Reply, I inserted the image in the original post.
     
  • DomTruppi Profile Picture
    DomTruppi 31 on at
    Update: on the BC service, customer got 114 apps... and some PTEs. I think that the problem could be with PTE? Assuming that different appsource apps can live together...

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