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Event registration using Marketing Form - Passes and Payment not working

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Posted on by Aditya_arora

5

Hi,

We have been trying to use Session passes for event registration, it works fine without Marketing From. We get the payment page and attendee passes are created after the Finalise payment api call.

But when we use a Marketing form , on submission an event registration record is created but there is no option to select a pass on the form (even after selecting a pass on previous screen - Session details page) and attendee passes are not created.

Is payment / passes functionality not supported with Marketing Form?

Thanks,

Aditya

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rbarvag 10 on at

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RE: Event registration using Marketing Form - Passes and Payment not working

Is this still the case, marketing forms is only limited to free events?

If so, do you know if there will be any changes to this?
Aditya_arora 5 on at

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RE: Event registration using Marketing Form - Passes and Payment not working

Thanks Clofly Mao for sharing the link.
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cloflyMao 25,198 on at

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RE: Event registration using Marketing Form - Passes and Payment not working

Hi Aditya,

Currently marketing forms for event registration is limited to free events.

https://docs.microsoft.com/en-us/dynamics365/marketing/event-forms

Please keep on normal event registration form if you want to run passes and payment features for event registration.

Regards,

Clofly

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