web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Event registration usi...
Customer experience | Sales, Customer Insights,...
Answered

Event registration using Marketing Form - Passes and Payment not working

(0) ShareShare
ReportReport
Posted on by Aditya_arora 5

Hi,

We have been trying to use Session passes for event registration, it works fine without Marketing From. We get the payment page and attendee passes are created after the Finalise payment api call.

But when we use a Marketing form , on submission an event registration record is created but there is no option to select a pass on the form (even after selecting a pass on previous screen - Session details page) and attendee passes are not created.

Is payment / passes functionality not supported with Marketing Form?

Thanks,

Aditya

I have the same question (0)
  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi Aditya,

    Currently marketing forms for event registration is limited to free events.

    https://docs.microsoft.com/en-us/dynamics365/marketing/event-forms

    Please keep on normal event registration form if you want to run passes and payment features for event registration.

    Regards,

    Clofly

  • Aditya_arora Profile Picture
    Aditya_arora 5 on at

    Thanks Clofly Mao for sharing the link.

  • rbarvag Profile Picture
    rbarvag 10 on at

    Is this still the case, marketing forms is only limited to free events?

    If so, do you know if there will be any changes to this?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 108 Super User 2025 Season 2

#2
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 49 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans