Does the Customer service - enterprise license include assets entity?
I signed up for a trial and assets are available under the account entity. I was under the impression that you must have a field service license for customer assets?
Does the Customer service - enterprise license include assets entity?
I signed up for a trial and assets are available under the account entity. I was under the impression that you must have a field service license for customer assets?
Hi Petri,
You can refer following document:
Asset servicing in Dynamics 365 Field Service | Microsoft Docs
Prerequisites
-Customer assets can be created and noted on work orders in all versions of Field Service.
-If you want to associate customer asset with IoT devices, you'll need Connected Field Service, which is available with Field Service 7.5.5+ and 8.2+.
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