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Hello,
can you help me figure out how to deal with red line on the main screen in easy bank rec?
It say this color indicates" Matched transactions with a variance between Issued and Paid"
How do i fix it?
The transaction wasn't double booked - I checked in the checkbook
Thank you
l
Hi Lucy,
sorry to disappoint you.. but there isn't much support behind that product anymore.
I've tried to contact them a while ago and never got a reply. I remember another customer that wanted this installed, but I think they never got really to use the product.
Hello Lucy,
I think you are using a Third Party Product from btptek.
https://btptek.com/wp-content/uploads/2017/11/Easye-BankRecManual.pdf
You would need to contact them or post on their forums for questions regarding Easy Bank. Their website link is below.
I hope this helps!
Brandon Jarrett | Microsoft Support Engineer.
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