Entity store is not getting refreshed in D365FO

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Posted on by Shwetha Sanjeev

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Hi All,

I have created anew measure and did model build and DB sync, I can see the measure in Entity store when I click on refresh , the batch job is not triggering (running) . I even tried to refresh the standard measure in Entity store I see the same issue its not getting refreshed after clicking multiple time refresh also. Let me know if anybody faced same issue and have resolution for it.

Thanks,

Shwetha

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Community Member Microsoft Employee on at

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RE: Entity store is not getting refreshed in D365FO

I faced an issue where my entity store - aggregate measure were not refreshing, I clicked on the refresh button (system admin - entity store - aggregate measures), but it doesn't refresh.

I go to Batch Jobs and find the batch job name 'Full reset' and change its status to execution. This batch job refreshes the entity store so once the batch job is in execution, the entity store is refreshed.
Sami Noor Khan 80 on at

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RE: Entity store is not getting refreshed in D365FO

Hi Shweta,

I am facing the same issue, what was the solution to this?

Thanks,

Sami
Shwetha Sanjeev 120 on at

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RE: Entity store is not getting refreshed in D365FO

HI All,

We submitted the issue to MS Support, we got resolution for it , setting the batch job in recurrence worked , but its an issue with Batch server.

Thanks,

Shwetha
Tad Okada on at

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RE: Entity store is not getting refreshed in D365FO

Hi Shwetha,

Since its not getting refreshed when you tried to refresh the standard measure in Entity store, it's seemed that DB restore issue.

how did you run DB restore? Also tell me docs checked, or please rerun DB restore.

Thanks, Tad
Shwetha Sanjeev 120 on at

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RE: Entity store is not getting refreshed in D365FO

Hi Rahul,

Thanks for replying, It is working not working in dev box which has contoso data, we have restored the DB from Tier2 environment to cloud hosted dev box, we followed the guidelines mentioned in docs.microsoft.com.

Is there anything specific to DB restore have caused the issue?

We did Full build and DB sync. When trying to refresh the measure the batch job is not initializing.

Thanks,

Shwetha
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Rahul Mohta 21,014 on at

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RE: Entity store is not getting refreshed in D365FO

did it worked in any other environment?

if not then should consider full build and redeploy of measure and then refresh
Shwetha Sanjeev 120 on at

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RE: Entity store is not getting refreshed in D365FO

HI ,

Batch job is started and batch server is assigned and we tried to switch Automated Entity store refresh, still the same issue i.e, batch job are not creating

Thanks,

Shwetha
Shwetha Sanjeev 120 on at

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RE: Entity store is not getting refreshed in D365FO

Hi Nikolas,

The batch job and batch services are running.

Thanks,

Shwetha
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nmaenpaa 101,156 on at

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RE: Entity store is not getting refreshed in D365FO

Since it's seems that your problem happens in dev system, please also check that the batch service is running.
WillWU 22,350 on at

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RE: Entity store is not getting refreshed in D365FO

Hi Shwetha,

Please check if the batch job is started, and please make if this batch job is actually responsible for your entity refresh.

It is recommended to switch to Automated Entity store refresh.