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Customer experience | Sales, Customer Insights,...
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Finding the process name which was responsble for creation of the record

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Hello Expert,

Is there any way to find out the name of the process name whic was responsble for creating the record.

For example: I have one record and no one is aware about by what process that record is being created. So is there any tool/api is avaiable in the market by which we can find out the process name for that perticular record.

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  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at
    RE: Finding the process name which was responsble for creation of the record

    Hi,

    You could check createdby and createdby onbehalf befield to know the User who created the record.

    If record Is created from integration and integration is running under different User Account then you can tell that this record created from integration.

    If you want to know the workflow name who created the record then it will be difficult to tell until and unless you are populating sone field when record is getting created from process/workflow

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