web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error in starting Mana...
Microsoft Dynamics AX (Archived)

Error in starting Management Reporter on the Ax client.

(0) ShareShare
ReportReport
Posted on by AxTushar 1,355

Hi Guys,

         I have installed Management Reporter successfully on our AX 2012 R3 server but when we are trying to open it through client we are facing the following error :

    "There is no program associated to perform the requested action. Please install a program or, if one is already installed, create a association in the default program control panel."

Please help..Thanks.. :)

*This post is locked for comments

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,170 Super User 2025 Season 2 on at

    Hi Ax_Tushar,

    Can you please provide some more information? What is "open it"? Which program did you try to start? Confiuration console? MR from the AX menu?

    When you say you have installed succesfully, did you also configured the Datamart already?

  • AxTushar Profile Picture
    AxTushar 1,355 on at

    Hi Andre,

                 Thanks for ur reply, I have installed MR on the server and its running fine on the server (ie why I assumed that its must have been installed successfully). Now I have a client system of AX where when I am trying to click on Management Reporter and its throwing the error kindly have a look at the screen shot :

    Thank You... :)

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,170 Super User 2025 Season 2 on at

    Hi,

    Please check if you have installed tghe Management Reporter Client program on the machine where you start the Management reporter.

  • AxTushar Profile Picture
    AxTushar 1,355 on at

    Hi Andre,

                   Yes you are right we need to install MR Client component on our client machine but the setup is not showing "Management reporter client" in installation wizard, I found this screen shot on one of the blog :

    We are not getting the option marked in red on our current setup is there any other setup that we can find on partner source or can you suggest what should I do...

     

    Thank you very much... :)

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,170 Super User 2025 Season 2 on at

    Hi,

    Which version of MR do you currently have? CU10?

    Are you installing MR from separate MR setup media or are you installing MR using the AX 2012 R3 setup media?

  • AxTushar Profile Picture
    AxTushar 1,355 on at

    Hi,

        Thank you for your constant replies.. I have installed MR Version : 2.1.8001.0 by using AX 2012 R3 setup media. Now I am trying to install MR Client by using the same AX 2012 R3 setup media, firstly is it possible to install MR Client using this same setup or do I need to install MR from separate MR setup media and if its possible with AX 2012 R3 setup media then what component should I select ?

  • AxTushar Profile Picture
    AxTushar 1,355 on at

    Visit my blog for more clarity :

    dynamicsaxforu.blogspot.in/.../mr-installation-on-ax-2012-r3-server.html

    Thanks..

  • Community Member Profile Picture
    Community Member on at

    We are having this exact same issue on 2 of our application (Terminal) servers.  The MR client is installed (CU10) and it can be launched outside of AX.  However, when trying to launch from within AX we are receiving the same error message.  

    It appears that the URL it is trying to launch is:  "mrd://?ServerConnection=http://rpt01:4712/&Company=CPCA".

    If I create a shortcut to this URL on one of our application servers that works, it launches correctly.  If I try on one of the non-working servers I receive an error message "This app can't run on your PC".

    Does anyone know how Windows (and AX) knows how to handle an mrd:// URL for Management Reporter?

  • Dan M. Profile Picture
    Dan M. 10 on at

    I've run into the same issue after uninstalling MR Designer and re-installing.  

    Now the association is broken for the "Management Reporter" link in the AX Client.

    If launch it from the Start Menu it works without issue.  

    As well, the installation logs don't indicate an error or anything abnormal, and other than this forum thread, I'm not seeing anyone else with this issue.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,170 Super User 2025 Season 2 on at

    Hi Dan,

    Have you checked the MR link in the General Ledger parameters? Probably after reinstall you have used another machine or port?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#1
Priya_K Profile Picture

Priya_K 4

#3
MyDynamicsNAV Profile Picture

MyDynamicsNAV 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans