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CAN WE RESET WORKFLOW WHICH IS CANCELLED

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Hello all,

Is it possible to resume or restart a workflow that has been canceled? During the process of recalling and resubmitting the journal, a user canceled it and then the workflow stopped giving below error:

Stopped (unrecoverable): Journal VPay-H, JB-1412452 is being posted and the workflow status cannot be changed

Thank you for your help!

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qianwang 7,168 on at

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Hi BRaza,

Which workflow are you using? According to the error message, it seems to the related journal is being posted and there is auto-post during the workflow.

If so, you cannot restart it. And you need to create a new journal to revert it.

Regards,

QianQW

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SThakur 414 on at

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Have a look at the below link if this helps:

docs.microsoft.com/.../reset-workflow-status-vendor-invoices-unrecoverable-draft

Thanks,

Shilpi

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Rahul Mohta 21,046 on at

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1st recall and then resume

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SouravDam 11,732 on at

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Hello BRaza,

You cannot reset the workflow status if it already "Cancelled" and "Completed".

You can do a Recall action on workflows with status 'Unrecoverable', 'Pending', 'Stopped (error)'.

Let us know for any further clarification.

Best regards,
Sourav Dam

Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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MA-27040941-0 4 on at

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Good afternoon,

I hope you are very well.

I write, because I am attending a similar case and basically tried everything.

When the client tried to recover the flow of an adjustment, it was as follows: "21/06/2023 10:20:01: Stopped (unrecoverable): Journal BG Comer, D-01xxx4 is being posted and the workflow status cannot be changed"
I generated a copy and the flow followed, but this (Journal: D-01xxx4, Commercial Adjustment) should be deleted.
I would like to know if there is any possibility of deleting the diaries that were left with an Unrecoverable Flow.

Because I try to delete the journal and it does not leave me since it is tied with the workflow and at the same time I can not revert the "Canceled" status of the workflow because the reset option and resume or revert are disabled

Help me please.

I await your response, Greetings.

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MA-27040941-0 4 on at

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Good afternoon,

I hope you are very well.

I write, because I am attending a similar case and basically tried everything.

When the client tried to recover the flow of an adjustment, it was as follows: "21/06/2023 10:20:01: Stopped (unrecoverable): Journal BG Comer, D-01xxx4 is being posted and the workflow status cannot be changed"
I generated a copy and the flow followed, but this (Journal: D-01xxx4, Commercial Adjustment) should be deleted.
I would like to know if there is any possibility of deleting the diaries that were left with an Unrecoverable Flow.

Because I try to delete the journal and it does not leave me since it is tied with the workflow and at the same time I can not revert the "Canceled" status of the workflow because the reset option and resume or revert are disabled

Help me please.

I await your response, Greetings.

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