Accounts payable invoice number grayed out

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I'm trying to enter an accounts payable invoice, but the invoice number is grayed out. Invoices have been entered before with invoice numbers so I'm not sure what has changed. No security changes have been made. What is causing the invoice number to be grayed out?

4834.Capture1.JPG

Thanks,

Paul

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nunomaia 25 Moderator on at

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Can you right click on top on the field, choose personalize and verify is editable checkbox is checked?

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Ludwig Reinhard Microsoft Employee on at

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Hi Paul, can you also please verify whether a workflow step is missing? Your screenshot seems showing a workflow process bar on top - maybe you simply tried to jump over an essential step? Ludwig

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5400 7,162 on at

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I will suggest you, if there is no security change and custom code, please try to clear the usage data or clear AUC file and check.

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Community Member on at

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Hi Nuno,

Thanks for your reply. It looks like the editable checkbox is checked.

Paul

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Community Member on at

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Hi Bhasker,

Thanks for your response. I deleted the .AUC files and cleared the usage data but no luck.

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Ludwig Reinhard Microsoft Employee on at

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Hello Paul, Can you possibly compare the PO invoice that cannot be posted with an earlier PO invoice that was successfully posted in AX? Try to compare all details in the PO header and line section to identify the difference and possibly the cause why your current PO invoice cannot be posted. All the best, Ludwig

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5400 7,162 on at

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please check vendinvoiceinfotable field - num is modified as non-editable or not by user by mistake. It looks me standard does not have any code to disabled the control.

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nunomaia 25 Moderator on at

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I don’t remember any reason for that field being disabled (besides the mentioned above), most likely there is a customization that disabled that field ( custom property, workflow, etc.)

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Community Member on at

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Hi Bhasker,

From what I can see it looks editable and enabled.

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Community Member on at

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Hi Ludwig,

I don't even get to the point of posting the invoice. If I go to Accounts Payable\Common\

Vendor invoices\Open vendor invoices and then click new invoice, the invoice entry form opens but the invoice number is grayed out.

Thanks,

Paul

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