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While inserting the data on our CRM Online version via Kingsway and also while deleting the data, we are getting the following error:
Delete <Entity>:Error: KingswaySoft.IntegrationToolkit.DynamicsCrm.CrmServiceException: CRM service call returned an error: An error has occurred when retrieving metadata for CRM entity 'hsbc_hsbc_callreport_product': CRM service call returned an error: The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.(Error Type / Reason: Timeout) ---> KingswaySoft.IntegrationToolkit.DynamicsCrm.CrmServiceException: CRM service call returned an error: The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.(Error Type / Reason: Timeout) ---> System.TimeoutException: The request channel timed out while waiting f...
OR
Load <Entity>:: CRM service call returned an error: An error has occurred when retrieving metadata for CRM entity 'hsbc_document': CRM service call returned an error: The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.(Error Type / Reason: Timeout) ---> KingswaySoft.IntegrationToolkit.DynamicsCrm.CrmServiceException: CRM service call returned an error: The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.(Error Type / Reason: Timeout) ---> System.TimeoutException: The request channel timed out while waiting for a reply after 00:01:00....
The error is quite intermittent and no recent changes have happened to the batch size or the timout parameters
Could you advise, what can be checked on the SQL DB or MSCRM to investigate these further?
Our Support team may be able to help you. Reach out to us, although these timeouts may not be specific to our components, we can share a few tips.
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