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Session Id : nhMcfzlNmZcStrG7YMaAa6
Customer experience | Sales, Customer Insights,...
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Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

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Posted on 12 Nov 2021 11:08:49 by 17

I am encountering issues with my Customer Insights environments when I am trying to connect to Dataverse through the Power Query connector

I get the below message even if the user is valid. I used to connect to both the environment domain (dataverse tenant) and CI. Both environment are created under the same tenant.

pastedimage1636715276406v1.png

 

Does 

  • MattJohnsonMS Profile Picture
    on 18 May 2022 at 09:41:25
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    This needs to be marked as the answer. It makes sense when you think about it. They are asking for the Environment Domain and not the full URL. It would just be nice if either the error message was clearer or there was a hint that it didn't require the https://

    Even better would be if they just removed it for you, knowing that 99% of users will probably type the full url as you would normally in any other place when entering the environment address

  • Arnaud Lebet Profile Picture
    17 on 22 Feb 2022 at 07:53:15
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    Great thanks for your feedback Reddy.

    Best,

    Arnaud

  • Suggested answer
    rdj Profile Picture
    on 21 Feb 2022 at 16:42:36
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    Hi Arnaud Lebet ,

    The solution is actually by getting rid of "HTTPS://" in the URL when you ingest the data using Power Query.

    Reddy

  • rdj Profile Picture
    on 18 Feb 2022 at 14:23:02
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    Hi John Wiese,

    I'm currently in another PoC where we have exactly the same urgent issue (using Dataverse connector using Power Query = invalid credentials).

    Could you please enlighten here what the causes could be?

    - I entered the correct Dynamics Environment domain

    - successfully signed in

    - click on "Next"

    - cannot proceed due to Invalid Credentials

    Then, to be sure, I went to PowerApps to check the existing connections, they are all fine (connected).

    I'd highly appreciate your help.

    Reddy

  • John Wiese Profile Picture
    on 15 Dec 2021 at 14:28:17
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    no, this is not correct.  These are two totally different methods and unrelated.

    The Power Query -> Dataverse connector uses the connector to get the meta data for the entities you select from your dataverse, allows you to transform that data, then imports the transformed data into the CI managed (or your data lake in the BYODL scenario) for use within CI.

    The "Connect to Dataverse" method simply lets you choose which entities you want to use within CI and retains a link to the Dataverse datalake.  Whenever we need to use that data (M3, or to build a measure, segment, activity) we connect to the Dataverse and pull the current (complete, all fields, all rows) dataset perform the task and then discard the data from memory.

    They are in no way linked together.  You can do one, or the other...or both.

  • Suggested answer
    FrancisRomstad Profile Picture
    205 on 12 Nov 2021 at 14:47:38
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    Hi Arnaud,

    The data lake connector that you are missing will connect to the data lake data created by your "Microsoft Dataverse" import method.

    So the first import method creates the data lake and updates that one-to-one with dataverse entities you selected. Then your Dataverse - Data Lake (preview) will connect to that data lake and you can transform with Power Query on that data.

    -Francis

  • Arnaud Lebet Profile Picture
    17 on 12 Nov 2021 at 14:37:00
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    Ok, thank you. I will create a ticket for this then.

    Yes I did also create a data source using the Microsoft Dataverse Import Mode but there I have the issue that the data that I am ingesting is corrupt and cannot be used in the unification process.

    What do you mean by "The data lake connector will get data from output of the first data source" ?

    Arnaud

  • Verified answer
    FrancisRomstad Profile Picture
    205 on 12 Nov 2021 at 14:30:02
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    Ok ... that's the reason ..

    I believe you need to create a ticket on this. I would think this connector was turned on for all CI instances now.

    And you did create a data source based on

    pastedimage1636727327440v1.png

    The data lake connector will get data from output of the first data source.

    -Francis

  • Arnaud Lebet Profile Picture
    17 on 12 Nov 2021 at 14:20:28
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    Thanks for your quick feedback.

    I don't have this connector available. I am using this one:

    pastedimage1636726819097v1.png

  • Suggested answer
    FrancisRomstad Profile Picture
    205 on 12 Nov 2021 at 14:15:39
    RE: Invalid credentials - Authentication to Dataverse connectors (Power Query Import Mode)

    Hi Arnaud

    Are you using this connector for the second step?

    pastedimage1636726489107v1.png

    This is the one to go for. 

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