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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Journey could not be p...
Customer experience | Sales, Customer Insights,...
Answered

Journey could not be published as there was an error understanding the current definition - how can I find the issue when trying to publish a journey in RTM?

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Posted on by Hilde Forslund 12

I am trying to publish a journey with trigger Marketing Form Submitted (Outbound marketing)

Choosing the attibute: Marketing Form Reference

And then condition Marketing Form (marketing form id)

Adding the form ID from Outbound form 

When trying to publish - this error message comes: 

Journey could not be published as there was an error understanding the current definition

I have the same question (1)
  • Hilde Forslund Profile Picture
    Hilde Forslund 12 on at

    And after testing I found that the marketing form id was not the issue - but the wait trigger was. I changed the date to a date closer to today's date and then it managed to publish. Are there any restrictions in the number of days to set in the wait trigger? Does anyone know?

  • Verified answer
    Sayen Zhang Profile Picture
    Sayen Zhang on at

    Hi Hilde,

    Hope you are well.

    Yes, there's restrictions in the number of days to set in the wait trigger.

    The number of days in wait trigger should not be greater than 90 days duration from journey start time in each wait until action. We'd better use a shorter duration on the wait tile, or if longer delays are needed, add multiple delay tiles (e.g., wait 90 days + wait 20 days).

    The fix to show the introductions of the error (Journey could not be published as there was an error understanding the current definition) directly is rolling out in May release.

    Best Regards,

    Sayen Zhang

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Hilde Forslund Profile Picture
    Hilde Forslund 12 on at

    Hi, Sayen!

    Thank you so much for this clarification - and suggestion for workaround:)

    Have a great day!

    Best regards, Hilde

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