Tenant Primary Email Address

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Posted on by empath-e CRM

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Hi All,

Does anyone know why I cannot change my primary email address within our tenant from the email address provided by Microsoft user@company.onmicrosoft.com to my business email address? I can change the email address ok for another user in the tenant and I have noticed that my colleague doesn't even have a primary email address setup so I can put anything in there too. It just seems to be my account that will not let me change the email address. The reason I need to do this is so that my user is available within the Flow Approval Assigned To field with my business email address and not user@company.onmicrosoft.com

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PerezAguiar Microsoft Employee on at

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RE: Tenant Primary Email Address

Hey!

Have you tried changing the email on AzureAD instead of on O365/Dynamics?

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empath-e CRM 1,136 on at

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RE: Tenant Primary Email Address

Hi Daniel,

It will not let me change it within AzureAD, it will only accept the default email address provided by Microsoft. All other users are fine if I update their email addresses to something else within AzureAD

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