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7I have an email template where no opens or clicks are being registered for the email. If I filter the /Open Count/ and/or /Links Clicked Count/ column for Contains Data, there are no results. The A/B testing view in Sales Insights Sequences shows zeros across the board except for emails sent (see below). I've tried sending emails using the A/B Sequence, Quick Campaigns and Send Direct Email, and all three functions produce the same outcome.
Other emails have produced data for these columns. (In fact, opens and clicks from spam filters alone make up a large portion of activity, so I know it can't be because the email's so bad none of the 1.7K recipients have opened it.)
I have previously noticed emails that don't track open or click data when I use the Send Direct Email function but did when I tied them to a sequence, which is why I've tried sending via so many methods, but to no avail with this template.
Suggestions?
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