Retail POS - Async Client failed to connect to Async Server

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Posted on by tyhj

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I have retail components and AX install in a single machine (Windows Server 2012). Now I would like to install my POS in external machine (Win 7).

https://community.dynamics.com/ax/b/axsupport/archive/2014/06/27/connecting-retail-components-on-an-external-computer-to-the-microsoft-dynamics-ax-r3-azure-lifecycle-services-demo-virtual-machine

Similar to the above link, but just that I'm not using azure. I get certificate error although I managed to display the site with host name from the external machine. (Not DNS)

4010.Capture1.PNG

After this I continued the installation of Async Client. I've done the setup on External channel database in AX. Async Client service is the login that I'm using on external machine (my own login ID). When come to configure connection to Async Server, I got the following :

2671.Capture.PNG

When I test connection, I got the error Setup is unable to connect to the Async Server using the information that you provided.

5305.Capture2.PNG

What is wrong with my setup and how should I fix that ?

Appreciate any help, Thanks.

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nunomaia 25 Moderator on at

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Check in event viewer if the error is related to SSL certificate

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tyhj 625 on at

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No error log related to that. Is it because my SSL cert is self generated ?

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Suggested answer

sumit0417 2,890 on at

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Hope it helps

sumitnarayanpotbhare.wordpress.com/.../troubleshooting-commerce-data-exchange-async-server-async-client-in-dynamics-ax-for-retail-r3

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tyhj 625 on at

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Hi, I think my problem is on the SSL certificate CN not same as the URL that I used. URL is https://computername:port/AsyncServer

Do you have any idea how to solve it ?

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nunomaia 25 Moderator on at

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Configure Async Client to use the same URL as SSL certificate, or you need to generate a new one.

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tyhj 625 on at

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In my external machine I cannot see my server DNS name, so the only solution is to generate a new cert with 'CN=computername' ?

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Iulian Cordobin 8,201 on at

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Take a look at how to generate the certificates for MPOS without you getting the certificates errors you are getting (noticed the red address bar in your initial screenshot):

axfaq.blogspot.ro/.../generate-certificates-with-crl-for.html

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tyhj 625 on at

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Hi Iulian,

I have error in the command

ca -gencrl -keyfile cidRetailCA.key -cert cidRetailCA.crt -out cidRetail247CRL.pem

./demoCA/index.txt: No such file or directory unable to open './demoCA/index.txt'

I have already create 2 txt file in the folder. What this error mean ?

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Iulian Cordobin 8,201 on at

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I think you didn't create the files in the demoCA folder?

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tyhj 625 on at

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Yes I have. This is my folder structure, with the 2 files created in it.

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