Reopening a Cancelled PO Line

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Posted on by Community Member Microsoft Employee

Hello,

A PO line got cancelled by mistake and caused the whole PO to become invoiced. We need to reopen the line, but can't since it is now fully invoiced. We have tried looking into opening it through tables, but have had no success.

Any and all help would be greatly appreciated.

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Community Member Microsoft Employee on at

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RE: Reopening a Cancelled PO Line

AX 2009
Community Member Microsoft Employee on at

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RE: Reopening a Cancelled PO Line

Thanks, that was it. After discussion, we realized that could have potentially done a separate invoice, and tied it in with the PO later. But there is always the risk of not being able to.
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André Arnaud de Cal... 291,391 Super User 2024 Season 2 on at

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RE: Reopening a Cancelled PO Line

Hi,

The field on the PurchTable is set to invisible. So in AX you will not see the contents. You can see it in the SQL management studio.

As the field on the Purchase line is not activated, you should be able to change the deliver remainder (Purchase order details, select the line and click, Update Line, Delivery remainder.)

Also check the purhcase parameter 'Safety level of invoiced orders'. This should not have the value 'Locked' when you want to reopen the order.

When changing the deliver remainder you set the quantity you will still receive.

Please update this thread with your findings.
Community Member Microsoft Employee on at

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RE: Reopening a Cancelled PO Line

Thanks Andre.

Looking into the Tables, the IsFinalized field appears to be inactive. Also, the FinalizeClosingDate field is not there. Was this field added in CU6 or CU7?
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André Arnaud de Cal... 291,391 Super User 2024 Season 2 on at

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RE: Reopening a Cancelled PO Line

Hi,

In this version there is a field called IsFinalized on the PurchLine which prevents all new updates on the purchase order once it has the value 'true''. Also the purchase parameter for safety level is ignored then.

I have wondered why this field was introduced in AX2012, but never disabled it before to do new updates. If you do it yourself, first check possible consequences in another environment.

Note that also a field exists on the PurchTable called FinalizeClosingDate. Maybe this field is related to this Finalizing state as well.
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RE: Reopening a Cancelled PO Line

AX 2012 R2
André Arnaud de Cal... 291,391 Super User 2024 Season 2 on at

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RE: Reopening a Cancelled PO Line

Hi,

Can you tell us what version of AX you are using?