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Workflow for vendor bank account number change not working

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Posted on by Gaute K

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Hi. We have enabled a workflow that is triggered when a user changes the bank account number for a vendor. However, the workflow is not assigned not any users for approval, as shown in the second screenshot.

We recently did a system upgrade. The workflow worked before the upgrade, but now it is not working anymore. Does anyone have any suggestions for how to solve this?

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Gaute K 302 on at

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Workflow for vendor bank account number change not working

The person who conducted a data refresh from PROD to the test-environment forgot to enable the batch jobs. Enabling the workflow message processing batch job solved it.
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André Arnaud de Cal... 291,391 Super User 2024 Season 2 on at

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Workflow for vendor bank account number change not working

Hi Gaute,

This can be related to the batch job settings, like mentioned by Billur. Check if the batch jobs are in Waiting state. If the batch for the workflow message processing is withhold or in an error state, it is not running anymore.
BillurSamdancioglu 15,786 Most Valuable Professional on at

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Workflow for vendor bank account number change not working

Hi,

Does other batches work?

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André Arnaud de Cal... 291,391 Super User 2024 Season 2

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Martin Dráb 230,445 Most Valuable Professional

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