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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Question validation ba...

Customer experience | Sales, Customer Insights,...

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Question validation based on submission

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Posted on by PowerAppin07

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Hi,

Creating a survey that when someone answers the question correctly it redirects them to the next question. This is solved in branching IF the question is correct. If the question is not correct there is no way to redirect them back to the same question from what I can see? This seems to be a current limitation with the product. Has anyone else encountered a similar problem or know of a third party product that can align with this requirement?

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Usha Rathnavel Microsoft Employee on at

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Hi there,

We allow the ability to set up actions based on if the condition answers to "False". You can choose to define it in the same rule or define it as a separate rule.

We also have a "Navigate to" Action which allows you to return to the same question, if that is you are looking to do. Please refer the below screenshot for an example:

Hope this helps!

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