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Microsoft Dynamics NAV (Archived)

Undo shipment

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Posted on by 370

dear friends ,

after doing the undo shipment  we don't want to see such sales order in list of sales order page. 

need help ,

thanks in advance .

karunesh

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I have the same question (0)
  • Suggested answer
    dkatson Profile Picture
    2,263 on at

    Hi,

    If You created SO, and shipped it (but not invoiced), and then made Undo shipment, your quantity will be returned, but SO will be availible. If you don't need it, you can delete it.

  • Suggested answer
    Maneesha Profile Picture
    5,891 on at

    KARUNESH ,

    are you using sales credit memo?

    yes its remain because several reasons

     partially invoice

     partially shipped

     not invoiced

    according to your case you can delete the SO after do the reverse entry

  • Prtham Profile Picture
    171 on at

    There is no standard functionality in NAV as far as I know.

    You are required to do the customization for this where when there is undo shipment for the SO it gets deleted after complete process is done.

  • Suggested answer
    Amol Salvi Profile Picture
    18,698 on at

    No it is not in standard you need to customize it

  • Suggested answer
    RockwithNav Profile Picture
    8,635 Super User 2025 Season 2 on at

    Karunesh,

    There's no as such standard NAV functionality where Sales order will get deleted if you do any kind of reverse/undo shipment.

    If you want this to be done then anytime you can ask your partner to implement this and get that deleted from sales order but think from each and every perspective before doing this.

    I will better suggest no to do that instead do it manually if you really want to do it.

  • KARUNESH Profile Picture
    370 on at

    Thanks to all . if I use deletion of such type order yes this will be removed from the sales order page but data will have regarding the above already stored in table  so deletion is not better way so please think another way to dissolve the issue.

  • Suggested answer
    Alexander Ermakov Profile Picture
    28,096 on at

    You can archive document before deleting that if you would like to keep the history of that sales order.

    Alternatively, you can manually fill in Reason Code field in the header of Sales Order with some "Returned" value, and then save a filter view they way this value would always be filtered out in the list of sales orders.

  • KARUNESH Profile Picture
    370 on at

    hi

    where is reason code field in sales order to do . please help

    thanks

  • KARUNESH Profile Picture
    370 on at

    I think when you go for return of a material than you have to define resaon here it is not applicable because of undo shipment.

  • Verified answer
    mmv Profile Picture
    11,471 on at

    As a standard, the Reason Code is unavailable on Sales Order page.  You may use the "Comment" to enter the reason for deletion and archive.  The same comments are available in the Archived Sales Order.

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