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Memory error when opening the schedule board

Posted on by

Hello,

I'm using Field service on-premise. Sometimes, when opening the schedule board, an error about memory is thrown.

error_5F00_memory.png

parseerror Error : Mémoire insuffisante (Insufficient memory)

Do you know what can cause this error ?

Thank you for the help

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  • LuHao Profile Picture
    LuHao 40,870 on at
    RE: Memory error when opening the schedule board

    Hi partner,

    You can check and do the following optimizations.

    Avoid the Use of Custom Codes

    A custom code is any functionality that is integrated into an application without any plan for updating or fixing it in the near future.

    A custom code might be written by you or might be open source code acquired from the internet.

    It is therefore better to make use of business rules that come from Microsoft, if possible, as custom codes make heavy use of resources.

    Check Client Settings

    On the client, use recommended browsers, check your antivirus program, and run a disk cleanup and other maintenance utilities.

    Check your network bandwidth to avoid running heavy programs while using CRM.

    Enable Trace Logging and Event Viewer

    You can use Windows Event Viewer and also enable trace logging, using PowerShell on the server, for debugging. Checking error log files goes a long way in troubleshooting performance problems.

    Hope this helps.

    Best Regards,

    Lu Hao

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