web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Business Process Error
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Business Process Error

(0) ShareShare
ReportReport
Posted on by Community Member

Dear All,

I made a copy of my PROD environment to a sandbox without data.

After setting up all master data, i was trying to create an opportunity record (first record).

I am getting the following error on SyncStaus entity.

pastedimage1594325539461v1.png

Business Process Error:

ReferencingEntity=ikl_sss_syncstatus has attribute ikl_syncstatus value=Guid.Empty for relationship=ikl_syncstatus_syncstatus, relationship.ReferencedEntity=ikl_sss_syncstatus, relationship.ReferencedAttribute.PlatformName=ikl_sss_syncstatusid

Error code: 0x80040265
Session Id: 3ab27def-1e7d-4884-9518-0d379cb33f34
Activity Id: 0634bcb9-8d1a-4123-b7a2-6d15af51bcea
Time: Thu Jul 09 2020 15:47:14 GMT-0400 (Eastern Daylight Time)


at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.CreateInternal(Entity entity, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Dictionary`2 optionalParameters)
at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.CreateOrganizationResponse(Entity entity)
at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.CreateEdmEntity(CrmODataExecutionContext context, String edmEntityName, EdmEntityObject entityObject, Boolean isUpsert)
at Microsoft.Crm.Extensibility.OData.EntityController.PostEntitySetImplementation(String& entitySetName, EdmEntityObject entityObject)
at Microsoft.Crm.Extensibility.OData.CrmODataUtilities.<>c__DisplayClass10_0`2.<InvokeActionAndLogMetric>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
at lambda_method(Closure , Object , Object[] )
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()
Activity Id: b068f7b5-7b5a-4a60-8f13-4912d22256e6

Any help is appreciated...

THanks

Saravanan S 

I have the same question (0)
  • Suggested answer
    Jorge Landazabal F. Profile Picture
    Jorge Landazabal F. on at

    Hi Saravanan


    I think the problem may be a problem with permissions on some record, specifically on the Business Process.

    If your organization is Dynamics 365 CE Online, I suggest you open your support case.
    If your organization is Onpremise, you would have to enable traces to get a little more detail.

    How to enable tracing in Microsoft Dynamics CRM

    https://support.microsoft.com/en-us/help/907490/how-to-enable-tracing-in-microsoft-dynamics-crm

    Regards

    Jorge L

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
KristineRisberg Profile Picture

KristineRisberg 37

#2
11manish Profile Picture

11manish 35

#3
Manoj - ManoVerse Profile Picture

Manoj - ManoVerse 21 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans