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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Check Reversal
Microsoft Dynamics AX (Archived)

Check Reversal

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Posted on by Community Member

When i am reversing a check in through payment reversal. It is making totally different entry in its journal. It is ledger account entry but it is showing customer account in journal and also the amount is coming different .

There is setup for this also in ax . 

Please let me know the solution for this.

Thanks in Advance.

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I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Can you provide more details on the entries that you got and how you reversed the transaction?

    Would be great if you could post some screenshots that show what you got posted.

    Many thanks and best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    I already made a manual reverse entry for that voucher.

    I am asking for its setup is there any kind of setup for this process while doing a payment reversal, it is picking a fix amount of 5 lac everytime.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Have you tried following the steps described on this site? technet.microsoft.com/.../gg243217.aspx

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    yes, i tried this same steps but difference was come in check reversal journal.

  • Khaled Alloud Profile Picture
    Khaled Alloud 3,658 on at

    Hello,

    Is this still un-resolved?

    Is the transaction currency different than the accounting currency of the company?

    Regards,

  • Community Member Profile Picture
    Community Member on at

    Yes in some cases transaction and accounting currency is different but it always come the same amount INR 5,00,000 in each journal whether both currencies are same or different.

  • Khaled Alloud Profile Picture
    Khaled Alloud 3,658 on at

    Have you encountered any customization to this module?

    Can you also please attach some screen shots on the issue to be able to help you better.

    Regards,

  • Community Member Profile Picture
    Community Member on at

    No customization has been done to this module. Also all bank has reconciled now so i cannot show you screenshot now.

    As i thought this will happen if we made some changes in accounting structure and reversal is done after that.

  • Khaled Alloud Profile Picture
    Khaled Alloud 3,658 on at

    Well i am not sure about the accounting structure, in all cases it is good to keep us update with any news.

    Regards,

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