Unable to activate a Bank account for advanced bank reconciliation

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Posted on by CB-02101402-0

Hi there,

I´m about to set up a new system and I want to activate the advanced bank reconciliation. By setting the slider "advanced bank reconciliation" in my bank account to "Yes" I get the following message:

The advanced bank reconciliation allows you to import and reconcile bank statements with bank transactions. After it is activated, it cannot be turned off when there are reconciled bank transactions. When I click on OK, the Slider turns back to No

As mentioned, it is a complete new system, and there are no reconciled transactions. By trying to start a reconciliation I am not able to select a Bank account.

Does anybody know what is the problem, and how I can fix it?

Thanks

Christina

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Ramit Paul 22,300 Most Valuable Professional on at

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Unable to activate a Bank account for advanced bank reconciliation

Hello Christina,

There can be many reasons, can you share one screen shot of the reconciliation tab?
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Jonas "Jones" Melgaard 1,920 on at

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Unable to activate a Bank account for advanced bank reconciliation

Hi Christina,

The answer is that it should never happen. If it's a brand new system without customizations or ISV solutions, then it should not try to generate anything.
Either it will show a warning message right after you click OK, or it will fail when you save the bank account record, at least as of 10.0.40.

The validation will give you one of two warning messages:

Unreconciled statements exists. These must be resolved before advanced reconciliation can be activated.

Unreconciled bank transactions are part of the fiscal periods that are stopped or closed. Reconcile these bank transactions, and then try again.

Are you sure you didn't try to save the record?

Side question: Are you using any ISV's for bank integrations? (AMC Banking, SK Global etc.)