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Customer experience | Sales, Customer Insights,...
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Creating a N:N Relationship from Task Entity

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Posted on by 10

Hello,


I am trying to do the incredibly complex task of making a multiselect field for Tasks and putting those on a chart. For some reason, this has proven to be more difficult for D365 to handle than putting a man on the moon. Since multiselect option sets have negative support in the CRM, that is impossible.

- Tried to build a chart with the multiselect field, but not supported.

- I tried using a Flow to pull the information of the multiselect field (stored as an array) and figure something out with that, but the "Microsoft Dataverse" trigger doesn't support Multiselect fields and can't pull anything of use from it. When I try to Compose it in the Flow, instead of getting an array I get a link saying "Click here to download" which just opens a blank tab. The old CRM trigger supported it just fine but that functionality is now gone it appears. 

- Now I am trying to use a Solution called AdvancedMultiSelect which was going great, up until I tried to make an N:N relationship from the Task entity to Accounts. The button was missing under Tasks to create a New N:N Relationship, and after Googling I found this notice (Create N:N relationships):

pastedimage1658519223107v1.png

I tried making the relationship under Accounts and I get an error saying I can't create a N:N relationship between these two entities. Without this relationship I cannot use the Solution that I am trying to setup. 

I have been pulling my hair out trying to do this INCREDIBLY SIMPLE task and D365 is actively making it impossible. Does anyone know of anyway to graph MultiSelect Optionsets? Is there a good way I can use multiple fields to capture the information and then build a graph out of it? Or am I just out of options and have to figure out something else entirely? 

I appreciate any help/ideas that people have, thank you!

Best,

Steven

I have the same question (0)
  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    Have you tried creating N:N relationship from Account ?

    Also, the link you shared is for Onpremise instance but you are using online .

    Try to use make.powerapps.com to create relationship.

  • Suggested answer
    Yoshika Suzuki Profile Picture
    on at

    The Power Apps N: N documentation is below. If you don't see the table, you may not be able to create a relationship.

    docs.microsoft.com/.../create-edit-nn-relationships-portal

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