Send mail with custom email field

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Posted on by ShoaibKhan

Hi,

I have a requirement where I need to send mail on the change of status field. My entity is a custom-created entity and have custom created field email. So, the overall logic is to send mail to the email field when the status changes to closed.

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Bipin D365 28,983 Moderator on at

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Hi,

You have two options -

1. Check Sending Email checkbox on your Custom Entity page as shown below which will create OOB email field and use this field to send an email from workflow

2. You can power automate to send email to your custom field -

https://linnzawwin.blogspot.com/2020/06/send-email-to-unresolved-recipients-in.html

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/

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Nya 29,060 on at

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Hi,

You can create a workflow targeting at this custom entity.

And then trigger it when the status is changed.

If the status = closed, send the email to the email field.

Here is a tutorial containing a similar example which you can refer to:

Dynamics CRM Automated E-mail Alert Workflow - Ledgeview Partners

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