Hello All Experts,
I am experiencing the below error in one of the workflow.
Regarding entity with object type 10010 does not have a relationship with object type 8002.
Can anyone help me in resolving this.
*This post is locked for comments
Hello All Experts,
I am experiencing the below error in one of the workflow.
Regarding entity with object type 10010 does not have a relationship with object type 8002.
Can anyone help me in resolving this.
*This post is locked for comments
Hello Mayur,
This is Online System.
Actually whenever Activities are enabled on any entity, relationships are created in the backend automatically. So you can set that entity reference in regarding lookup.
may be you can try enabling traces, you'll get more clue whats happening in the back and don't forget to disable it
Hello Mayur,
i am the admin only.
i think that relationship could be missing because in the Regarding i am not able to set case.
i have set the scope to organization but still none of use.
So the error in question is gone(about regarding entity)?
From Error Screenshot this looks like user related issue now may be user is disabled who owns the workflow or moved to another business unit.
My be you can try making owner of workflow your self(preferably admin) and activate it again.
Hello Mayur,
I have checked that and it is selected.
Hi Ravi,
There is no log file. whatever is the there on the image itself.
My one query here, While analyzing the users i found that the user who created this workflow is still there in the enabled user system.
and i am the new user who is modifying this workflow.
Hi,
Did you check my previous reply?
Go to Customizations -> Entities -> Custtom Entity you want to attach in regarding -> Communication & Collaboration -> Activities
Activities need to be checked in order to select reference of custom entity in Regarding field.
Hi,
Can you share the log file as well?
Hello Francesco Picchi,
Thanks for your suggestion,
but still problem not solved.
In the Regarding field i am not able to see the Entity to select as dynamic.
also by selecting some different dynamic field and adding to Regarding i am not able to re activate the workflow it'e throwing an error on dev environment.
Below is screenshot and error message.
Hello Francesco Picchi,
Thanks for your suggestion,
but still problem not solved.
In the Regarding field i am not able to see the Entity to select as dynamic.
also by selecting some different dynamic field and adding to Regarding i am not able to re activate the workflow it'e throwing an error on dev environment.
Hi EmployeeOcta ,
it seems you are talking about another topic.
Plese, if you solved the problem thanks to an answer, mark it as verified to encourage the community to provide more and more a better support; Then if there is another issue to resolve, open a specific article.
Thank you. Francesco
If you found the answer helpful, please mark as Verified
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Francesco Picchi
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