Hi, i'm the IT Manager of a smaller company that just moved from NAV 2009 to Dynamics 365 Business Central (version 13.0.27183.0).
Initially everyone was setup to use the web client, which works ok although it quickly became apparent that anyone doing lots of data entry was quickly becoming frustrated with the product. It's just generally slow, the screens aren't setup properly for the wide excel-type columns, it seems to miss keystrokes quite consistently (you type a word and one letter will be missing). Also has issues entering multiple rows in batch-type work (after say 13 rows it might show an error message). We did some troubleshooting with our server but cpu & ram usage were quite low, nothing seemed out of the ordinary. The Dynamics 365 vendor had no other suggestions except to use the classic desktop RTC client.
I've installed the RTC client and well it's just faster, like the old 2009 version. Productivity has probably increased by 25% or more just because of the more responsive interface.
Has anyone else experienced this?
Is there any way to speed up the web version?
Is it true that the RTC client will be going away in a future version? I'm especially worried about that now!
TIA!
