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Error of Jet Essential

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Posted on by 2,560

Hi all,

I met an error below when open excel file. FYI, I had installed Jet Essential in my computer. Does anyone have any suggestion solution?

Thousand thanks for any helps.

Best Regards,

Vanessa

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error of Jet Essential

    Hi

    I am getting The object reference is not on an instance of an object set error when running Excel/Jet Report. Is this solution solve the issue?

    4478.Capture.PNG

    Thanks in advance.

    Best regards,

    Shangavie

  • Verified answer
    Vanessa Shin Profile Picture
    Vanessa Shin 2,560 on at
    RE: Error of Jet Essential

    This error caused by an issue with the Settings.xml file.

    Thus, need to go to the AppData folder

    (Open windows explorer and type %Appdata% in the address bar),

    Open the Jet Reports subfolder.

    Delete the activation.token and the settings.xml files then reactivate Jet.

  • Verified answer
    Vanessa Shin Profile Picture
    Vanessa Shin 2,560 on at
    RE: Error of Jet Essential

    Hi Miguel,

    Yes, I did it.

  • Suggested answer
    Miguel Llorca Gómez Profile Picture
    Miguel Llorca Gómez 7,019 User Group Leader on at
    RE: Error of Jet Essential

    Hi Vanessa, I recommend you to log a ticket for you issue here: support.jetreports.com

    Good luck!

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