web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Email window crashes after attempting to send pdf file in email from Export to PDF

(0) ShareShare
ReportReport
Posted on by 5

Hi, 

I am experiencing this issue/bug after second wave of updates for Dynamics 365. When I go to the "Export to PDF" (for example in invoice detail), then select pdf template and then I decide to send this pdf file as an email attachment (Export to PDF -> Email), all I can see is an email pop up window opening and then crashing - or at least it seems like it. Is this bug known or being taken care of ? Any advice/update is appreciated!

Thx and have gr8 day :)

I have the same question (0)
  • Cybersaurs Profile Picture
    5 on at

    Edit - same process works in Sales Hub app without any problems so this is probably only problem of custom applications (default: Dynamics 365 - custom).

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 27 Super User 2025 Season 2

#2
TAHER_El_Mehdi Profile Picture

TAHER_El_Mehdi 14

#3
Suriyanarayanan V Profile Picture

Suriyanarayanan V 11

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans