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330Hi All
I am trying to setup a continuity programme using D365 but keep getting an error when I raise a sales order:
"Continuity items can only be added to call centre orders"
I've setup my call centre and added myself as a worker. I then created a category hierarchy and added the two products that I am using on the continuity programme / schedule ID.
I then created the continuity programme and added two lines - one for each product - and specified the start order date, action code and times to repeat etc.
I have created a new released product and assigned it to the continuity schedule ID.
I then raise a new sales order - I can see the store name on the s/o header so know that it is a call centre order.
However when I enter a new line and pick the new product I get the error when I try and save the order when I'd expect to be presented with the schedule.
I have tried adding the new product to the category hierarchy but I still get the same error.
Any help would be much appreciated.
Andy
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