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Dynamics Marketing - Customize Task Template Entity

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Posted on by mneumayer

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Hi,

we need to customize the Task Template Entity to add an additonal field - how could we achieve the scenario that a task will be created through a customer journey with the populated new custom field of the template?

Best regards

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Eiken on at

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Hi,

Do you want to map the fields in the task template to the generated task?

If yes, the field that can be mapped are determined by product just like Description and Subject.

I can't get the value of the new field in task entity.

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mneumayer 641 on at

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Hey @Eiken so it is not possible to create a new field on task template entity and map in to the task entity?

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Naveen Ganeshe 3,397 User Group Leader on at

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Hi latfio,

It is not possible using OOB way. However, Please take a look at these threads:

community.dynamics.com/.../create-custom-task-templates

community.dynamics.com/.../add-custom-field-in-marketing-activity-templates-phonecall

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