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Service | Customer Service, Contact Center, Fie...
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Is it possible to schedule the activation of a set of routing rules ?

 
  • Suggested answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    This can be implemented with Power Automate Flow.
    Run the flow as scheduled.
    Run flows on a schedule in Power Automate - Power Automate | Microsoft Learn
    Lists all Routing Rule Sets records in draft status and then activates them.
     
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    Has the issue been solved?
    Have there been any updates? Please feel free to ask me if you have any questions!
    If it has been resolved, can you mark the response as an answer?
     

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