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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Need to reduce session...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Need to reduce session time out when user access CRM from Home(without office premise)

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Posted on by Alagunellaikumar 6,212

If user login 365 CRM(Cloud)  outside of office premise, we need to set session time within 30 mins. If they login 365 CRM(Cloud)  with office premise then it set session time out be 8 hrs. 

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  • Suggested answer
    Wahaj Rashid Profile Picture
    Wahaj Rashid 11,323 on at

    Hi,

    You can change the session timeout configuration in System Settings-> General -> Set Session Timeout -> Select custom option.

    session_2D00_timeout_2D00_settings.png

    Please note, you need to have an administrator role to configure timeout.

    However, these are global settings (will effect inside/outside the office).

    I am afraid currently it is not possible to set Timeouts depending on the network.

    Furthermore, Model-Driven Apps (if you utilize) uses default Azure Active Directory Session Timeout Configuration which is pretty customizable.

    See the following documentation:

    https://docs.microsoft.com/en-us/power-platform/admin/user-session-management

    Hope it answers your query, feel free to discuss if you have doubts.

    Best,

    Wahaj

    (Mark verified if it helps to solve your problem)

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