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Make split in Real Time Marketing Journey based on participation in other Real Time Marketing Journey

Posted on by 130

Hi guys,

For a customer of us we are creating a Real Time Marketing Journey in which we want to branch based on the participation in another Real Time Marketing Journey.

So here is the case.

  1. We've created a custom dataverse trigger
  2. When the trigger is activated we only want to send the email, when the contact already went through a different Real Time Marketing Journey

I've tried creating a Real Time Marketing Segment, however I cannot select marketing interactions in this Segment builder.

When I try creating an Outbound Segment, I cannot select the email interactions from Real Time Marketing.

Anyone an idea how I can fix this?

Thanks!

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