Make split in Real Time Marketing Journey based on participation in other Real Time Marketing Journey

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Posted on by RvdW1990

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Hi guys,

For a customer of us we are creating a Real Time Marketing Journey in which we want to branch based on the participation in another Real Time Marketing Journey.

So here is the case.

We've created a custom dataverse trigger
When the trigger is activated we only want to send the email, when the contact already went through a different Real Time Marketing Journey

I've tried creating a Real Time Marketing Segment, however I cannot select marketing interactions in this Segment builder.

When I try creating an Outbound Segment, I cannot select the email interactions from Real Time Marketing.

Anyone an idea how I can fix this?

Thanks!