Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Answered

Unable to get property 'navigateTo' of undefined or null reference.

(0) ShareShare
ReportReport
Posted on by 15

Hi guys. I have the following script that I have embedded in a button on the leads form, which I'm using to call an html web resource:

    var recordId = Xrm.Page.data.entity.getId();
    var data = recordId;
    console.log(data)

    var pageInput = {
    pageType: "webresource",
    webresourceName: "cdsv_lead_fastDoxIntegrationPopup.htm",
    data:data
    };
    var navigationOptions = {
        target: 2,
        width: 580,
        height: 280,
        position: 1
    };
    Xrm.Navigation.navigateTo(pageInput, navigationOptions).then(
        function success() {
                // Handle dialog closed
        },
        function error() {
                console.log(error);
        }
    );
I have been getting the following error in the console after pressing the button:
Unable to get property 'navigateTo' of undefined or null reference.
Is there a different way to call my script that i need to use in crm 2011? Because this works in the later versions of crm.
Thanks.
  • Marc Banz Profile Picture
    Marc Banz 15 on at
    RE: Unable to get property 'navigateTo' of undefined or null reference.

    Thanks Bipin, that took care of that problem.

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Unable to get property 'navigateTo' of undefined or null reference.

    Hi,

    This method is supported only on Unified Interface. And as per your post tags you are trying to use this in CRM 2011.

    docs.microsoft.com/.../navigateto

    stackoverflow.com/.../xrm-navigation-is-undefined

    Try using Xrm.Utility.openWebResource

    docs.microsoft.com/.../jj602956(v=crm.8)

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Announcing Category Subscriptions!

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,359 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,370 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans