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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to get property...
Customer experience | Sales, Customer Insights,...
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Unable to get property 'navigateTo' of undefined or null reference.

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Posted on by Marc Banz 15

Hi guys. I have the following script that I have embedded in a button on the leads form, which I'm using to call an html web resource:

    var recordId = Xrm.Page.data.entity.getId();
    var data = recordId;
    console.log(data)

    var pageInput = {
    pageType: "webresource",
    webresourceName: "cdsv_lead_fastDoxIntegrationPopup.htm",
    data:data
    };
    var navigationOptions = {
        target: 2,
        width: 580,
        height: 280,
        position: 1
    };
    Xrm.Navigation.navigateTo(pageInput, navigationOptions).then(
        function success() {
                // Handle dialog closed
        },
        function error() {
                console.log(error);
        }
    );
I have been getting the following error in the console after pressing the button:
Unable to get property 'navigateTo' of undefined or null reference.
Is there a different way to call my script that i need to use in crm 2011? Because this works in the later versions of crm.
Thanks.
  • Marc Banz Profile Picture
    Marc Banz 15 on at
    RE: Unable to get property 'navigateTo' of undefined or null reference.

    Thanks Bipin, that took care of that problem.

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Unable to get property 'navigateTo' of undefined or null reference.

    Hi,

    This method is supported only on Unified Interface. And as per your post tags you are trying to use this in CRM 2011.

    docs.microsoft.com/.../navigateto

    stackoverflow.com/.../xrm-navigation-is-undefined

    Try using Xrm.Utility.openWebResource

    docs.microsoft.com/.../jj602956(v=crm.8)

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

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