web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Getting CRM Error Popu...
Microsoft Dynamics CRM (Archived)

Getting CRM Error Popup while Navigating between different CRM Screen and changing CRM Form on OnPremise Environment

(0) ShareShare
ReportReport
Posted on by Pradeep Rai 5,489 Moderator

Sometimes, while navigating between different CRM entity or on change of CRM form we experienced Dynamics CRM Error Popup With Different error message.

One of the scenario is as below:

When we assign entity record to a different user then CRM through error popup with below message.

Microsoft Dynamics 365 Error Report Contents

<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
<Message>Unable to get property 'length' of undefined or null reference</Message>
<Line>106</Line>
<URL>/Dialog/DialogPage.aspx?dType=1&lcid=1033&themeId=1917f59c-db81-444d-8c47-05c99644eec0&tstamp=1557319328189&updateTimeStamp=636900135689727677&ver=275610719</URL>
<PageURL>/Dialog/DialogPage.aspx?dType=1&lcid=1033&themeId=1917f59c-db81-444d-8c47-05c99644eec0&tstamp=1557319328189&updateTimeStamp=636900135689727677&ver=275610719#_CreateFromId=&_CreateFromType=&extraqs=&DialogName=Assign&counter=1557319328189</PageURL>
<Function>anonymousr:Unabletogetproperty'length'ofundefinedornullreference</Function>
<FunctionRaw>TypeError: Unable to get property 'length' of undefined or null reference</FunctionRaw>
<CallStack>
<Function>anonymousr:Unabletogetproperty'length'ofundefinedornullreference</Function>
</CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134</BrowserUserAgent>
<BrowserLanguage>undefined</BrowserLanguage>
<SystemLanguage>undefined</SystemLanguage>
<UserLanguage>undefined</UserLanguage>
<ScreenResolution>1600x900</ScreenResolution>
<ClientName>Web</ClientName>
<ClienState>Online</ClienState>
<ClientTime>2019-05-08T18:12:15</ClientTime>
</ClientInformation>
</CrmScriptErrorReport>

1033.Error.png

On our side we checked we don't have a custom script that would cause any issue.

Similarly, While Navigating Between Different Entity above error popup appears.

CRM Details:

CRM version : 8.2 On Premise

About.png

Thanks,

Pradeep

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    You can disable the pupup error message by navigate to Microsoft Dynamics CRM > Settings > Administration > Privacy Preferences ->Select the “Never send error report to Microsoft”.

    community.dynamics.com/.../how-to-disable-the-send-report-to-microsoft-error-pop-up

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
ScottDurow Profile Picture

ScottDurow 2

#2
GJones Profile Picture

GJones 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans