Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Getting CRM Error Popup while Navigating between different CRM Screen and changing CRM Form on OnPremise Environment

Posted on by 5,490 Super User 2024 Season 2

Sometimes, while navigating between different CRM entity or on change of CRM form we experienced Dynamics CRM Error Popup With Different error message.

One of the scenario is as below:

When we assign entity record to a different user then CRM through error popup with below message.

Microsoft Dynamics 365 Error Report Contents

<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
<Message>Unable to get property 'length' of undefined or null reference</Message>
<Line>106</Line>
<URL>/Dialog/DialogPage.aspx?dType=1&lcid=1033&themeId=1917f59c-db81-444d-8c47-05c99644eec0&tstamp=1557319328189&updateTimeStamp=636900135689727677&ver=275610719</URL>
<PageURL>/Dialog/DialogPage.aspx?dType=1&lcid=1033&themeId=1917f59c-db81-444d-8c47-05c99644eec0&tstamp=1557319328189&updateTimeStamp=636900135689727677&ver=275610719#_CreateFromId=&_CreateFromType=&extraqs=&DialogName=Assign&counter=1557319328189</PageURL>
<Function>anonymousr:Unabletogetproperty'length'ofundefinedornullreference</Function>
<FunctionRaw>TypeError: Unable to get property 'length' of undefined or null reference</FunctionRaw>
<CallStack>
<Function>anonymousr:Unabletogetproperty'length'ofundefinedornullreference</Function>
</CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134</BrowserUserAgent>
<BrowserLanguage>undefined</BrowserLanguage>
<SystemLanguage>undefined</SystemLanguage>
<UserLanguage>undefined</UserLanguage>
<ScreenResolution>1600x900</ScreenResolution>
<ClientName>Web</ClientName>
<ClienState>Online</ClienState>
<ClientTime>2019-05-08T18:12:15</ClientTime>
</ClientInformation>
</CrmScriptErrorReport>

1033.Error.png

On our side we checked we don't have a custom script that would cause any issue.

Similarly, While Navigating Between Different Entity above error popup appears.

CRM Details:

CRM version : 8.2 On Premise

About.png

Thanks,

Pradeep

*This post is locked for comments

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Getting CRM Error Popup while Navigating between different CRM Screen and changing CRM Form on OnPremise Environment

    You can disable the pupup error message by navigate to Microsoft Dynamics CRM > Settings > Administration > Privacy Preferences ->Select the “Never send error report to Microsoft”.

    community.dynamics.com/.../how-to-disable-the-send-report-to-microsoft-error-pop-up

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans